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FAQ Free Spins - thanks for visiting!

Thank you for visiting our new FAQ page! Here is your free spins coupon code: LIGHTNING and gets you 10 free spins on Frotunate Buddha. This bonus is only available to customers who have deposited in the last 30 days. Enjoy exploring our Lightning FAQ page.

What Is The Gamblers Fallacy?

Many Casinos have a maximum bet rule, which regulates how high you can make one single bet if playing with a bonus. Thunderbolt has a max. bet rule of R100. See Terms & Conditions for more information. Should you happen to bet over R100 whilst playing with a bonus, there's a chance your winnings will be voided.

How do I win a progressive jackpot?

Progressive jackpots are one of the biggest attractions when gambling online. Since players at the same casino, (and often at other casinos on the same network), all contribute to the same jackpot. Which means the value of the jackpot grows rapidly and in large increments! Progressive jackpots pay out completely randomly, so anyone can hit the progressive jackpot at anytime.

If you would like to see a list of the progressive jackpot games Thunderbolt has to offer, click here to visit the casino lobby and click the relevant section or type "progressive jackpot" in the search bar and our platform will return the list of games for you.

How do I know If online gambling is allowed where I live?

Every country has its own laws regarding online and / or land-based gambling. Thunderbolt Casino is a South African Online Casino and offers its services predominantly to South African players. We feel it’s your choice as a customer, whether or not to play online. It's your choice and your right to decide where you want to spend your hard-earned money.

Thunderbolt Casino offers the latest advancements in security an technolog. We can 100% guarantee that we are discreet in any transactions and your private and confidential information will never be revealed / made known to anybody else!

Please help us provide the best security possible and play your part, do not divulge your personal information or any information about your personal transactions to anyone else. Please note, these are guidelines and are here to help and protect you. However, we do recommend that you check your local legislation before signing up at an online casino.

I have an addiction and I need help

We take gambling addictions very seriously and never want you to feel like you're alone, lost or confused!

If you feel like you have an addiction or are spending too much money please contact our support team immediately. They are professionally trained to offer you the best advice in terms of how to handle these kinds of issues and offer you the best solution for your case. Our top-notch support staff will gladly help you set healthy limits, deactivate your account for a specified period of time, or close your account permanently.

Where is Thunderbolt Casino located?

We are an online casino which means we are technically worldwide. Our customer support services are rendered by a third party call centre.