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FAQ - Bonus Issues

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I have flash issues on my desktop device
How do I receive my tournament winnings?
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Can I Play Thunderbolt's Lobby Jackpot Using a Deposit Bonus?
I Never Received the Security Code
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I have an addiction and I need help
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I see an error “unable to communicate with server”
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Once a payment is processed when will the winnings be transferred on my account?
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Does the Max Bet Rule Apply To VIPs at Thunderbolt?
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When Can I Withdraw My Bonus Money?
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What types of games does Thunderbolt Casino offer?
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What Withdrawal Methods Are Available?
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Can I Participate in the Lobby Jackpot Using a Free Bonus?
What is the "Rebuy" feature?
Can I withdraw my money if playthrough is not completed?
How many free bonuses can I redeem?
What if I continue playing multiple slots and have won during that time?
Can I get a refund if I don’t want to play a tournament?
How long will it take for my withdrawal to be processed?
Can I play the same tournament more than once?
How do I deposit with EFT?
Which games contribute to Thunderbolt Casino Lobby Jackpots?
How do I redeem a bonus on my mobile device?
Can I play with bonus money/credits at a tournament?
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How to join a tournament?
I deposited and the funds were deducted from my bank account, but were not credited to my casino account.
What is a welcome bonus?
How does a tournament work?
My credit card deposit has been declined. What can I do?
How can I claim my cashback?
What is RTP?
I can’t access the cashier. What should I do?
Can I deposit twice to activate a deposit coupon?
Why Thunderbolt?
Can I Track My Previous Deposits And Withdrawals?
Why was my deposit not matched?
What is the minimum deposit amount?
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How Do I Make A Deposit?
Why is my playthrough not changing?
What is playthrough?
How do I redeem a bonus?
How do I get a free bonus?
What is a bonus?
What is maximum cash-out?
What games can I play while my coupon is active?
What are some different kinds of bonuses?

A bonus is free/additional money credited to your account. A bonus can come in various forms, e.g., match deposit bonus, cashback bonus, free spins no deposit, free cash, comp points etc.